Career Opportunities

Charter House Coalition Emergency Shelter for Individuals meets every individual where they are, regardless of circumstances, and provides support and encouragement that helps to better lives. We are looking for experienced and energetic people to join our amazing team. We provide a welcoming, safe, and supportive environment by meeting the essential needs that better allow individuals to identify their goals both with on-site case managers and through referrals to actively participate in outcomes such as sustainable housing plans, better health care, and opportunities for long term personal growth. Join us in our mission as we face and take on the continued demand for complex social service support in Addison County.


Housing Case Manager

The Charter House Coalition Emergency Shelter for Individuals is accepting resumes for an experienced case manager. 

The successful candidate will be passionate about the delivery of essential services and improving people‚Äôs lives by respectfully endorsing their strengths and regularly working alongside with those we serve. Case Managers must be experienced and highly organized. Responsibilities will include assisting our guests and outreach clients with tasks that directly support long term housing plans, including the completion of applications to access benefits such as SNAP, medical insurance, social security/disability, employment and training opportunities, health care, and other human services referrals. 


  • Passionate about our mission and able to confidently promote and communicate the philosophy, mission and values associated with removing the many layers of stigma surrounding the vulnerable population(s) we serve to both external and internal stakeholders.
  • Minimum 5 years of professional experience overall, with a minimum of 3 years dedicated to case management in a social service setting. 
  • Demonstration of professional verbal and written communication skills.
  • Must have incredible integrity, positive energy, urgency and the ability to model appropriate boundaries at all times.
  • Common sense, grit and works diligently.

 The Housing Case Manager consistently works cooperatively with all other Charter House staff, outside service providers, partner agencies, and volunteers. This role is Monday-Friday, 8am -4pm. Experience specific to navigating the complicated systems that support affordable housing are required for this role.

To apply, please send a letter of interest, your resume and 4 references to No phone calls.


Essential Services Staff

The Charter House Coalition Emergency Shelter is looking to hire 1-2 persons to join our team of Essential Service providers. The primary responsibility of this amazing group is to maintain a safe and consistent environment for our guests and to help build a trusting rapport with those we serve both in our shelter and throughout the county.

Essential Services Staff are professional, energetic, and compassionate individuals who work directly with our guests and are responsible for keeping our shelter community living in harmony.  

Experience working or volunteering at an emergency shelter or in a similar setting is appreciated but not required. Training will be provided. Applicants can apply for a part-time or full-time position; we are currently accepting applications for all shifts, including awake overnight and weekend shifts. Charter House is open 365 days a year, and we answer the needs of those seeking emergency assistance 24 hours a day.

To apply, please send a letter of interest, your resume and 4 references to No phone calls.